Survey Analysis Solutions
Dive deeper into responses
Surveying helps you meet the needs of your customers and employees. Historically, surveys have focused on structured feedback, and not responses to open-ended questions, due the difficulty of processing unstructured data. We provide natural language processing software that makes it easy to analyze open-ended responses together with the traditional quantitative approach. Dive deeper into what respondents are saying with PolyAnalyst.
Customer Survey Analysis
Customer satisfaction should be in the focus of any successful company. The ability to timely identify and address key issues of concern reported by customers helps the company gain a leg up on its competition. Discover how advanced text analytics can enhance your survey analysis capabilities.
Employee Survey Analysis
Learning from employee feedback enables the organization to address multiple issues at once. It enables you to see your customers’ problems through the eyes of your employees. It paves the way for improving your work environment and boosting employee morale. Sounds promising?
Understanding the Voice of the Customer using Text Mining
Benefits
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