Healthcare Software Solutions
Improving treatment outcomes
A key directive of healthcare providers is running efficient operations while delivering the best quality patient care. With the shift towards patient-centered, outcomes-based healthcare coordinated through the use of technology, providers are in a great position to leverage their data to enhance the patient care experience, improve public health, and reduce the cost of quality care. Textual data in particular contains a wealth of information that holds the key to achieving these improvements. We provide advanced text analytics software that enables you to draw insights from textual data.
Automate the process of medical coding
The process of manual medical coding is time consuming, expensive, tedious, and prone to errors. An automated solution for medical coding can address all these shortcomings by performing intelligent analysis of medical records and generating collections of appropriate ICD-10 codes with links to the supporting documentation.
Boost utilization management
Delivering the most effective patient care while keeping related expenses under control is a challenging goal. To justify the use of more expensive treatments, a healthcare provider might need to evaluate hundreds of clinical parameters, many of them buried deep in the text of medical records. See how combining the power of information extraction and decision support systems can facilitate better utilization management.
Reveal overlooked diagnoses
Text analysis software can examine EMR text to identify cases of misdiagnosis and suggest possibly overlooked diagnoses. Detect mentions of various symptoms, current and past conditions, and lab results in the patient’s medical records in order to suggest diagnoses that should be considered.
Ensure corporate compliance
Healthcare organizations need to be in strict compliance with government regulations, as well as with their internal policies. Use advanced text analytics to automatically assess the risk of non-compliance of each considered document or email.
Improve patient satisfaction
Patients you are treating have their expectations, needs, experiences, and, after all, choices. By collecting patient feedback through all available communication channels and running advanced text analytics on these data, you can derive valuable insights and further improve the patient experience.
Hear the voice of employees
Your employees are witnessing firsthand the origins of problems experienced by your customers. They are living through all pains encountered by the organization. Collect their input and learn from it to enhance the efficiency your operations and boost your brand integrity.
Data redaction: detect and encrypt PII
The privacy of patients’ personally identifiable information (PII) is strictly regulated by HIPAA. To stay compliant, healthcare providers need to perform manual data redaction involving the detection and encryption of PII encountered in patient medical records. An automated solution can accelerate this work and facilitate higher accuracy of the results.
Monitor your brand’s health
Analyze social media, online reviews, and patient feedback surveys to understand how patients feel about the care you deliver. Identify the best ways to promote health and wellness campaigns to different patient demographics and determine potential gaps in care.
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