Nobody knows problems of the organization better and has more vested interest in resolving them than its employees. Surveying employees helps the organization learn how it can improve its operations and keep the workforce highly motivated and productive. Free text responses to open-ended survey questions represent the most informative portion of the collected employee feedback. Yet, analyzing large amounts of textual data can be a serious challenge, unless you have the right tools.

How it works

The solution performs advanced natural language processing, including lexical, morphological, and syntactic analysis of text narratives. To facilitate high relevance and accuracy of results obtained when analyzing surveys from different application domains, the solution utilizes domain-specific semantic dictionaries and cartridges for sentiment analysis. The cartridges can interpret positive or negative connotations of extracted facts, even seemingly neutral ones, based on the context in which they are encountered.